Skills

  • Excellent written and oral communication.
  • Able to work independently as well as a team.
  • Knowledge of adult learning theories and concepts and instructional design theory and concepts.
  • Experience creating and working with storyboards in the development of web-based learning materials.
  • Experience using analytics and use of data-driven decisions to enhance content and instruction.
  • Able to adapt quickly to change.
  • Work with and maintain confidential information and discretely handle sensitive materials.
  • Detail orientated with the ability to work on multiple tasks simultaneously.
  • Able to work in a fast paced environment and have the project management and time management skills required to meet deadlines.
  • Able to engage content experts and translate concepts into terms appropriate for the course.
  • Exceptional customer service, listening to customers and responding positively to their requests.

Employment

2013 –

learningSeatLogo-e1442356855412 Resume

Learning Seat

Instructional Designer

  • Prepare project documentation including Learning Strategies, Course Overviews and Storyboards.
  • Develop education and delivery strategies in accordance with project briefs.
  • Liaise with subject matter experts.
  • Peer review project documentation to ensure the content is of a consistently high standard.
  • Research new and emerging education best practices and suggest improvement initiatives.
  • Develop style guides for the Instructional Designers to adhere to.

2009 – 2013

vicpolice-e1442357359973 Resume

Victoria Police

Learning Designer & Developer

  • Assisted with the customisation of the architecture and implementation of the VP Learning Hub (VPLH) – Totara LMS, a distribution of Moodle designed for enterprises, for over 13,000 Victoria Police Employees.
  • Implemented the processes and procedures for both Instructors and Students using the VPLH.
  • Designed standard course templates for the VPLH including ‘Just in time’, ‘Compliance’, ‘Communities of Practice’, ‘Curriculum’ and ‘Units of Competency’ to provide a level of consistency.
  • Fulfilled tasks and deliverables utilising the ADDIE Instructional design model…

Analysis:

  • Managed relationships with clients to scope the content of their projects, identifying learning objectives, structure and method of delivery.
  • Assessed their business goals and identified any current gaps in learning.
  • Reviewed existing and new content required to be included into the new course.

Design:

  • Identified the appropriate approach to deliver the content (face-to-face, blended, created directly in the LMS, SCORM or via a webcast).
  • Drafted a course storyboard which included audiences, modalities, interactions, roles for role based scenarios, course outlines, and the script.
  • Designed a mockup for the client to approve the colour scheme and branding for the course.

Development:

  • Developed the courses directly in the LMS and/or using Articulate Storyline, Articulate Studio or Adobe Captivate.
  • Ensured all courses underwent quality assurance checks and trials before going live on the VPLH.

Implementation:

  • Published courses onto the VP Learning Hub.
  • Supported clients with the process of ‘going live’ with a new course.

Evaluation:

  • Produced customised reports for Senior Management and course owners providing analysis on user data and overall feedback analysis.

1999 – 2005

893576fa-9ca0-4158-a47f-9481b1e9666b-carnival-logo-e1442357691574-300x224 Resume

Carnival Cruise Lines

Training & Development Manager

  • Head of Department position facilitating all onboard training programs and maintaining accurate records thereof (programs covering; orientation, hospitality, professional sales, environmental programs, ship safety, management colleges, TEFL).
    • Coordinator and liaison for all approved training from departments.
    • Monitoring and maintaining required level of spoken English onboard.
    • Day-to-day running and administration of the ship’s Crew Training Facility.
    • Production of accurate and timely reports for record keeping.
    • Coordination and production of the courses within the Carnival College of Management and Carnival Corporate University programs.
    • Development and supervision of all other trainers onboard.
    • The onboard Hospitality Ambassador.

Education

2014 –

UOM-Rev3D_S_SmRBG-297x300 Resume

University of Melbourne

Master of Education (Digital Technologies in Education)

  • Learning with Interactive Devices
  • Digital Technologies in the Curriculum
  • ICT & 21st Century Learning Communities
  • Leading Educational Ideas
  • Reading Educational Research
  • Innovative Spaces and Pedagogy
  • Negotiated Capstone Project
  • Educating for Creativity and Innovation

2009 – 2005

logo-monash-e1388207499803 Resume

Monash University

Bachelor of Education (Adult Learning & Development)

  • Flexible learning and educational multimedia
  • Investigating adult learning and development
  • Innovation, change and sustainability
  • Research training and development
  • Adult learning, knowledge and experience
  • Leading and managing learning
  • Workplace learning and development
  • Program design and difference

Operating Systems

MAC OSX

96%

WINDOWS OS

94%

LMS

MOODLE

90%

TOTARA

92%

BLACKBOARD

85%

Software

MICROSOFT OFFICE SUITE

95%

ADOBE CREATIVE SUITE

80%

ARTICULATE STORYLINE

95%

ARTICULATE STUDIO

90%

CAPTIVATE

80%

CAMTASIA

80%

Programming

HTML

80%

PHP

75%

MySQL

75%

CSS

85%

jQUERY

80%

Learning Design Skills

INSTRUCTIONAL DESIGN METHODOLOGY

98%

PROJECT MANAGEMENT

92%

ADULT LEARNING THEORY

96%

LEARNING NEEDS ANALYSIS

95%

CURRICULUM DESIGN

96%

DIGITAL BADGES / ACHIEVEMENTS

95%

GAMIFICATION

95%

ASSESSMENT DESIGN

94%

STORYBOARDING & SCRIPT WRITING

96%

CONTENT DEVELOPMENT

92%

MULTIMEDIA PRODUCTION

85%

BLENDED LEARNING

92%

SOCIAL LEARNING

90%

COURSE EVALUATION

94%

- SURVEY DESIGN & ANALYSIS

96%

- RUBRIC DEVELOPMENT

84%

LMS ADMINISTRATION

95%

- IMPLEMENTATION

85%

- UI DESIGN

80%

- FUNCTIONALITY TESTING

95%

- TEMPLATE DESIGN (Communities of Practice, Compliance, Just In Time, Units of Competency)

95%

WEB 2.0 TOOLS FOR SOCIAL LEARNING

95%

SCORM/AICC STANDARDS/TIN CAN

90%

LECTURE CAPTURING

90%

WEB CONFERENCING

90%